General Terms and Conditions of Business (GCB) for membership of the Italy easy4you electric vehicle charging network
Thanks to Alpiq platform Italy easy4you, Enerhub can manage access and payments to the charging infrastructure.
1 Scope of application and validity of the GCB
These GCB apply to access to the Italy easy4you charging network, which is designed exclusively for the charging of electric vehicles. The GCB regulate membership, access, supply conditions and use for the Italy easy4you charging network.
2 Completion of the agreement
To subscribe to Italy easy4you charging network, you have to set up an account on the website www.app.enerhub.it and accept the general terms and conditions.
3 Access to the Italy easy4you charging network
Enerhub permits, with the customer’s membership, access to charging stations of the Italy easy4you charging network which are operated by Enerhub or by third parties, as well as to those on which the QR Code is applied.
Enerhub customer can charge his vehicle according to the established rate at the charging stations of the network Italy easy4you. Other users that registers as e-mobility customers of Enerhub could charge against payment. For the management and billing of the charging process, Enerhub uses products and services offered to Alpiq Energia Italia Spa by has.to.be GmbH (Salzburger Strasse 20, 5550 Radstadt, Austria) and in particular "be.ENERGISED Prepaid Accounting" hereinafter referred to as prepaid account.
4 User account and smartphone App
The customer can access his account on the www.app.enerhub.it web site or with the Italy easy4you App that can be downloaded for free on smartphones and tablets from Apple Store and Google Play.
Through his account, the customer can locate the charging stations on a map, or through a list, customize his personal settings (e.g. change password, choose payment method, etc.) and manage charging processes.
The termination of the membership to the Italy easy4you network will occur at the end of the contractual relationship between the costumer and Enerhub.
If the service is not paid to Enerhub, the subscription to the Italy easy4you network will lapse. No motion is required from the customer. In this case, the customer will no longer be able to charge his vehicle to the systems connected to the Italy easy4you network.
6 Enerhub responsibility
Subject to mandatory law provisions, the customer has no entitlement to compensation for direct or indirect damages caused by the use of the charging station. This applies in particular in case of interruptions of, or other irregularities in, the power supply, especially in case of faults, as well as in case of network restriction or restart. In addition, the customer has no entitlement to compensation for damage to the electric vehicles.
Enerhub reserves the right to temporarily restrict operation of the charging stations after prior announcement using appropriate means of communication (www.app.enerhub.it, user accounts, App Italy easy4you).
7 Obligation and customer responsibility
The customer is responsible for his user name and password and takes responsibility for their safe storage. In case of loss or theft of access data, the customer must notify Enerhub at the earliest opportunity to enable access to be blocked. In this case, the customer is not entitled to refunds or compensation.
The customer must comply with the applicable parking conditions and rules at the charging point.
The customer must bring a suitable charging cable compliant with the applicable standard; he or she must use this cable and no other to charge his or her electric vehicle.
The customer shall take any necessary measure to prevent damage to his electric vehicle due to interruptions, irregularities or faults in the power grid.
The customer is also liable for damage caused to Enerhub or to other charging station operators by improper use of charging stations.
8 Termination of the contract
The termination of the membership to the Italy easy4you network will occur at the end of the contractual relationship signed between the costumer and Enerhub for the provision of the service.
9 Data protection
The Data Controller is the company Enerhub Srl with its registered office in Via del Carrozzaio 3, 40138, Bologna (BO) - Italia. The companies that provide services that involve the processing of data on behalf of the Data Controller have been appointed as Data Processors. Any interested party can contact the Data Protection Holder by sending a communication to the following address email@example.com .
The personal data of registered users are processed on the basis of the current legislation as part of the European Parliament’s Rules of Procedure no. 679/2016 concerning the protection of individuals with regard to the processing of personal data, as well as the free movement of such data, with reference to the processing of personal data of users who access the site www.app.enerhub.it and the Mobile APP Italy easy4you; the information is not provided for any other sites consulted by the user through links.
The data provided voluntarily by users during the registration phase are processed for the sole purpose of offering the electric mobility service. With the informed consent of the data subject, the entered data may also be used by the Data Controller to inform about the offered services and eventual updates, to carry out sales or placement activities for products and services and to prepare studies and market research.
The user is solely responsible for maintaining the secrecy and confidentiality of his / her user-id and / or password and is the only responsible of it. The user assumes sole responsibility for all his activities in the context of navigation on this site and is obliged to immediately notify the Controller of any breach of security - even by third parties - of which he became aware. Furthermore, he undertakes to indemnify and hold the Holder unharmed from any claim or threat relating to or deriving from navigation on this site.
The Owner cannot be held responsible in any way for the content of the websites to which users may access through this site.
The processing is carried out with the aid of electronic instruments according to principles of correctness, lawfulness, transparency, in order to protect at any time the confidentiality and the rights of the interested party in compliance with the provisions of current legislation. To protect data from destruction or loss, even accidental, and against unauthorized access or disclosure, technical and organizational security measures have been adopted. The data will be stored, in accordance with the provisions of current legislation, for a period of time not exceeding what is necessary to achieve the purposes for which they are processed. The Data Controller will take all care to avoid using the same data indefinitely. All navigation data collected in the context of this processing are strictly functional to the IT management of the charging service. The registration procedure to access the Customer Area is mandatory in order to exclude unauthorized access to the offered services.
The personal data of registered users may be disclosed to third parties charged with the execution of connected activities and may be used for the processing itself, as specified in the specific information and to the competent Authorities in fulfilment of legal obligations.
The interested party has the right to withdraw consent to the processing of data at any time, without prejudice to the lawfulness of the processing based on consent given before the revocation. He has the right to oppose at any time to the processing of data for marketing and / or profiling related to marketing end (right of opposition).
To exercise you rights and to request a list of all Data Processors, you can contact the Data Controller at the following e-mail address: firstname.lastname@example.org or by a written communication.
The customer is not authorized to assign the rights under this agreement to third parties.
The Court of Genova or other imperative jurisdiction of the court foreseen by the law are liable for any legal dispute arising out of this agreement.
Enerhub has the right to amend these GCB. However, Enerhub shall notify amendments to the customer in a suitable manner.
Nevertheless, Enerhub shall inform the customer to the fact that failure to object after the next month following the provision of the above information has expired shall be regarded as consent to the amendment of the GCB. In case of objection, the customer can terminate the contract.